I turn complex technical problems into clear, usable systems.

IT professional and technical consultant with a B.S. in Information Technology, a broad certification portfolio, and hands-on experience building technical tools, documenting risk, and supporting reliable operations.

Target roles: IT Support · Systems Administration · Technical Project Coordination · Data & Risk Analysis

Michael Dorman in professional attire
Palm Harbor, Florida Technical problem-solver

Verified credentialsCompTIA, AWS & Google

Practical case studiesTools, systems & project research

Project quicklook

Use the project tabs or arrows to watch a short visual preview. The examples animate automatically and each one links to its full case study or interactive tool.

Interactive prototype

01 / Cruise Cost Analyzer

Expose the price beyond the advertised fare.

A simplified animated preview cycles through annual trip frequency and shows how the modeled exposure grows without requiring interaction.

JavaScriptFinancial modelingResponsive UX
Open full case study
Scenario1 annual trip
Annual exposure$2,730
Inputs become a live financial picture
Interactive prototype

02 / Solar Total Cost Explorer

Translate a spreadsheet into a decision people can understand.

The raw assumptions are still important, but the visual model makes lifecycle cost, savings, and replacement events easier to evaluate at a glance.

Lifecycle modelingData visualizationDecision support
Open solar model
ABC
Installed cost$28,800Year 0
Maintenance$220Annual
Inverter$3,000Year 13
Roof removal$5,500Year 18
25-year viewOwnership profile

Data becomes useful when timing, scale, and tradeoffs are visible.

Academic capstone

03 / CRM Implementation

Move a small business from fragmented records to one controlled system.

The Petal & Vine capstone uses a Waterfall plan to map requirements, clean and migrate data, configure HubSpot, train five users, complete UAT, and support launch.

HubSpotWaterfallMigration controlsUAT
Explore interactive case study
Before
SpreadsheetInboxOrder formSticky notes

Scattered customer history

After
Petal & Vine CRM5 users
InquiryQuoteDepositConfirmedDelivered
100% adoption0 weekly data errors
Technical research

04 / Project Genesis

Build an Earth-sized world without treating the planet like one giant mesh.

The project explores cube-spheres, GPU displacement, HLSL precision, patch-local coordinates, and quadtree terrain that increases resolution near the player.

Unreal EngineHLSLC++Quadtree LOD
Launch interactive exhibit
Cube-sphere topology6 faces · adaptive patches
3,000 km radiusGPU displacementPatch-local precision

What I bring

A practical mix of technology, analysis, and delivery

I am strongest where technical details need to be translated into a dependable process or a clear decision.

Systems & Support

Linux CLI, TCP/IP, DNS, DHCP, virtualization, AWS cloud concepts, troubleshooting, documentation, and operational integrity.

Projects & Risk

Waterfall and Agile methods, scheduling, requirements, risk mitigation, cost control, UAT, and stakeholder coordination.

Data & Tools

Advanced Excel, financial modeling, SQL theory, JavaScript interfaces, dashboard concepts, and data-driven decision support.

Validated foundation

Broad credentials. Applied thinking.

My certifications cover support, networking, security, Linux, cloud, and project management. The portfolio demonstrates how I apply that foundation to usable technical work.

View all certifications
CompTIAA+ · Network+ · Security+ · Linux+ · Project+
CloudAWS Certified Cloud Practitioner
SupportGoogle IT Support Professional
EducationB.S. Information Technology, WGU
View all certifications

Experience snapshot

A clear progression through analytical and technical work

Company, role, dates, and contribution are separated so the timeline can be understood in seconds.

Current

Delgar Professional Services

Technical Consultant

Financial and capital modeling, technical support, system integrity, and interactive product-cost tools.

Previous

Independent / Small Business Clients

Freelance Technical Consultant & Project Lead

Scoped automation and infrastructure work while managing budgets, timelines, implementation, and client communication.

Foundation

Willis Towers Watson

Pension Benefit Consultant

Resolved complex technical inquiries while maintaining accuracy, confidentiality, and strict data integrity.

Let’s connect

Looking for someone who can learn quickly, document clearly, and solve the real problem?

I’m currently exploring IT support, systems, technical project, and analytical opportunities.